We Are Watching
Over You, Always.
From Kampala to the Gulf — every Infinity Stuffing worker has a direct welfare line, a coordinator who knows your name, and a team that acts the moment anything goes wrong.
Active Monitoring,
Not Empty Promises
Our welfare programme is built on structured check-ins, direct escalation channels, and full accountability throughout every contract — from departure to return.
Arrival Check-In
Within 7–10 days of landing, your Infinity Stuffing coordinator contacts you directly to confirm your safety, that your contract is being honoured, and that you have everything you need.
Quarterly Reviews
Every three months we conduct a formal review of your salary, working hours, living conditions, and overall wellbeing — with immediate action taken if anything is not right.
24/7 Direct Line
Call or WhatsApp us any time. No automated systems, no queues — a real person from our Kampala welfare team is always reachable, day or night, for any situation.
Embassy Escalation
When your situation requires it, we escalate directly to the Ugandan Embassy in your host country on your behalf — at no cost to you and without delay.
Digital Status Reports
You can submit your welfare status at any time through our digital channel. Every report is reviewed by a coordinator within 48 hours and logged on file.
Family Communication
If we cannot reach you, we contact your emergency contact in Uganda and act immediately. Your family is never left without information about your safety.
Two Check-In Phases,
Continuous Coverage.
A structured two-phase monitoring programme ensures nothing is missed — from your very first days abroad through to the end of your contract.
Initial Settlement Check
Recurring Quarterly Assessment
What You Are
Always Entitled To
These are your legal rights under Ugandan law and GCC labour regulations — regardless of employer, country, contract type, or how long you have been deployed.
Right to Your Phone
No employer may hold, restrict, or confiscate your personal phone. You may contact your family, the embassy, or Infinity Stuffing at any time, freely and without permission.
Right to Your Passport
Your passport belongs to you alone. Any employer who confiscates it is breaking both Ugandan law and GCC labour regulations. Report it to us immediately.
Right to Full Pay
You must receive your agreed salary, in full, on time, every month. No informal deductions. You control your own bank account and no one else may access it.
Right to Adequate Rest
You are entitled to at least 9 hours of daily rest and one full day off per week. Excessive or forced on-call hours beyond your agreed duties are prohibited.
Right to Safe Conditions
You must receive proper daily meals and a clean, private, safe place to sleep. Any unsafe or inhumane living conditions must be reported to us immediately.
Right to Report Freely
You may report any concern — to Infinity Stuffing, the Uganda Embassy, or GCC labour authorities — at any time, without fear of punishment or retaliation.
Every Report
Gets Acted On.
No concern is too small. If something is wrong, it is our responsibility to address it — quickly, confidentially, and without putting you at any further risk.
Physical Abuse or Violence
Any physical harm, threats, intimidation, or assault by your employer or any member of their household.
Psychological Harassment
Verbal abuse, persistent humiliation, emotional manipulation, or deliberate isolation from communication.
Unpaid or Withheld Salary
Wages not paid on time, unlawful deductions from your pay, or salary withheld without any stated reason.
Phone or Passport Seized
Your personal phone or travel documents are being held or controlled by your employer against your will.
Contract Violation
The work you are being asked to do, your hours, or your conditions differ substantially from the contract you signed.
Unauthorised Transfer
You have been moved to a new employer or household without your prior knowledge and written consent.
Unsafe Living Conditions
You are being denied adequate food, given an unsafe place to sleep, or living in inhumane conditions.
Complaint Against Infinity Staffing
An issue with our own staff conduct, recruitment fees charged, or document handling before or after deployment.
Defined Response Times,
Not Vague Assurances.
Every complaint is assigned a priority level on receipt. Critical situations receive same-day action, escalated to the embassy and authorities where required.
Ready to submit your report?
All submissions are treated with complete confidentiality. You may also submit anonymously. Our team reviews every report — nothing is ignored, nothing is filed away without action.
You Are Never
Alone Out There.
Whether you need urgent help or simply have a question — our Kampala welfare team is always reachable. Walk in, call, or WhatsApp us at any hour.
Submit Welfare Report